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Platform Overview

Want A Service

A two-sided online marketplace connecting clients with local service providers.

Clients find and book trusted tradespeople, professionals, and freelancers. Providers grow their business, manage bookings, and get paid — all in one platform.

For Clients

Find, compare, and book local service providers quickly and securely.

For Providers

List your services, receive bookings, and get paid — free to join.

Platform Guarantee

Secure payments, verified reviews, and dispute resolution included.

How It Works

Client Flow

  1. 1Browse providers by category and location, or post a job request
  2. 2View provider profiles, portfolios, pricing, and reviews
  3. 3Send a booking request or accept a quote
  4. 4Pay securely online — card, bank, or PayPal
  5. 5Receive booking confirmation and reminder emails
  6. 6Leave a review after the job is completed

Provider Flow

  1. 1Create a free profile with services, pricing, and portfolio
  2. 2Receive booking requests or browse the job board
  3. 3Accept bookings and communicate via in-platform messaging
  4. 4Complete the job and get paid — 100% of listed price
  5. 5Build reputation through verified client reviews
  6. 6Optionally boost visibility with paid ad campaigns

Platform / Admin Flow

  1. 1Monitor all listings, bookings, and transactions
  2. 2Verify provider credentials and manage trust badges
  3. 3Handle disputes, support tickets, and reports
  4. 4Process provider payouts via bank EFT or PayPal
  5. 5Manage promotional discount codes and ad campaigns
  6. 6Review revenue analytics and platform health metrics

Platform Features

Browse & Discover Providers

Client Feature

Clients search for local service providers by category (plumbing, cleaning, electrical, tutoring, and more), location, price, and rating. Listings include full profiles, portfolio photos, skills, pricing models, and verified reviews.

Provider Profiles & Listings

Provider Feature

Service providers create detailed public profiles with their business name, description, hourly rates, fixed prices, call-out fees, portfolio images and videos, social links, and service radius. Each provider gets a unique shareable profile URL.

Job Board — Post a Job

Marketplace Feature

Clients post job requests with photos, budget range, location, and scheduling preferences. Providers browse the job board and submit competitive quotes. Clients compare quotes and accept the best offer.

In-Platform Messaging

Communication

Clients and providers communicate through a built-in messaging system before and after booking. All conversations are stored securely on the platform — no need for external email or phone calls.

Secure Online Payments

Payments

Clients pay securely through the platform using PayPal (card, bank, or PayPal balance). The platform adds a transparent 12% service fee on top of the provider's price. Providers receive 100% of their listed price.

Booking Management

Operations

Providers accept, confirm, or decline bookings via their dashboard. Both parties receive automated email notifications at each stage — booking request, confirmation, reminders, and completion.

Reviews & Ratings

Trust & Safety

After a completed booking, clients leave star ratings and written reviews. Providers can reply to reviews. Fake reviews can be flagged and investigated by admins. Review scores improve provider visibility.

Provider Verification

Trust & Safety

Providers can submit verification requests. Admins review and approve or reject applications. Verified providers receive a badge displayed on their profile, increasing client trust and booking conversion.

Location-Based Matching

Discovery

Providers set their city, state, and service radius. Clients filter results by location. The platform surfaces the most relevant providers for each job request based on geographic proximity.

Provider Dashboard

Provider Feature

Providers manage their listings, services, availability, bookings, earnings, payout settings, portfolio, and reviews all from one dashboard. Includes response rate tracking and profile completion guidance.

Admin Panel

Admin Feature

Platform admins have full oversight: manage listings, process provider payouts, review support tickets, handle disputes, verify providers, manage discount codes, view revenue analytics, and run ad campaigns.

Advertising & Promotions

Growth

Providers can boost their visibility by purchasing featured listings or ad campaigns. Admins manage campaign approvals, placements (homepage, browse, category pages), and track impressions and clicks.

Pricing & Revenue Model

Free

Provider Listing

No upfront cost to join

100%

Provider Keeps

Providers receive their full listed price

+12%

Platform Fee

Added on top — paid by the client at checkout

Clients see the total price (service + 12% fee) before paying
Providers are paid out via bank EFT or PayPal
Platform fee is non-refundable; service fee refunds subject to cancellation policy
No monthly subscriptions or hidden charges for providers

Policies

Questions about this platform?

Contact us at support@wantaservice.com

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